Privacy Policy

ROBERT M. SIDES FAMILY MUSIC CENTER – Privacy Policy

Domain this policy refers to: rmsidesallenorgans.com

This Privacy Policy was initiated on: February 10, 2020

This privacy policy sets out how ROBERT M. SIDES FAMILY MUSIC CENTER, a State of Pennsylvania company, uses and protects any information that you give ROBERT M. SIDES FAMILY MUSIC CENTER when you use this website. ROBERT M. SIDES FAMILY MUSIC CENTER (“us”, “we”, or “our”) operates (referred to as the “Site”). This document informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

ROBERT M. SIDES FAMILY MUSIC CENTER is committed to ensuring that your privacy is protected. Should you choose to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy policy.

1.0 Information Collection and Use of Personal Information – What ROBERT M. SIDES FAMILY MUSIC CENTER collects and why we collect it

This website collects and uses personal information for the following reasons:

1.1 ROBERT M. SIDES FAMILY MUSIC CENTER Site Visitation Tracking

This Site uses Google Analytics to track user interaction. ROBERT M. SIDES FAMILY MUSIC CENTER uses this data to determine the number of people using our site, to better understand how they find and use our web pages.

Google Analytics records data such as your geographical location, device, internet browser and operating system. None of this information personally identifies you to us. We consider Google to be a third party data processor.

The Google Analytics software does set a cookie to obtain traffic analysis data. You may install the Google Analytics opt-out browser add-on to opt-out of reporting data to Google or disable cookies in your browser to stop Google Analytics from tracking your visit.

 

1.2 ROBERT M. SIDES FAMILY MUSIC CENTER Contact Forms and E-mail Links

Should you choose to contact us using the contact form on the Site:

Personal Information you provide will only be used by ROBERT M. SIDES FAMILY MUSIC CENTER. This information will not be given, sold or distributed to any other parties unless required by law. None of the data that you supply will be processed by any of the third party data processors defined in section 4.0. ROBERT M. SIDES FAMILY MUSIC CENTER maintains practices and procedures to ensure the security and confidentiality of all information submitted in the forms on the Site. The information you submit is not stored in a database.

When personal information is transmitted online, uses industry standard security measures called TLS (Transport Layer Security). The data for the forms above will be sent in an email to us over the Simple Mail Transfer Protocol (SMTP).

The data submitted on these forms will be used by ROBERT M. SIDES FAMILY MUSIC CENTER to process your request for information as indicated on the form. The data will not be used for other purposes without your permission.

If you are under 16 years of age you MUST obtain parental consent before sending information using the Site’s on-line forms.

If you choose to contact us using the email links on the Site, we suggest that you always consider email as an insecure medium and not include personal, confidential or otherwise sensitive information within an email. Not all email servers are secured by TLS.

 

1.3 Information that we Gather

While using our Site, should you choose to provide ROBERT M. SIDES FAMILY MUSIC CENTER with certain personally identifiable information that can be used to contact or identify you.

Personally identifiable information may include, but is not limited to:

  • Your first and last name
  • Your e-mail address
  • Your postal address, postal code, or country of residence
  • Your phone number
  • Pertinent information relevant for the purchase or maintenance of organ products: church or institution name, church/institution address, phone number; serial number(s) of the product(s)

 

1.4 What we do with the information we gather

Should you choose to submit your personally identifiable information, this information is used to understand your needs and provide you with a better service, and in particular, for the following reasons, according to the permissions on the form you submitted:

  • Send order confirmation via e-mail.
  • Respond to customer service requests, inquiries, or e-mails.
  • Maintain Warranty, Registration, or Service records of a particular product.
  • Internal record keeping.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. Of course, you may opt-out from receiving these e-mails at any time (see section 6.0)

 

2.0 Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

2.1 Data Breaches

We will report any unlawful data breach of this website’s database or the database(s) of any of ROBERT M. SIDES FAMILY MUSIC CENTER third-party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

 

3.0 Information Sharing

Should you choose to submit any personal information with ROBERT M. SIDES FAMILY MUSIC CENTER it will only be used by ROBERT M. SIDES FAMILY MUSIC CENTER or its representatives (dealer or authorized service technicians). This information will not be given, sold or distributed to any other parties.

Should you choose to submit any personal information, only the third parties listed in section 4.0 below are used to process personal data on behalf of ROBERT M. SIDES FAMILY MUSIC CENTER.

 

4.0 Our Third Party Data Processors

ROBERT M. SIDES FAMILY MUSIC CENTER uses a number of third parties to process personal data on our behalf.

  • Google Privacy Policy
  • Register.com, Inc. for website Registrar (does not collect data)
  • Allen Organ Company, LLC (organ website hosting)

 

4.1 Links to Other Websites

Our Site may contain links to other web sites of interest. We cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement.

 

5.0 Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • If you choose to submit your information using the forms on the Site, only your chosen checked boxes indicating the types of communication emails you wish to receive will be honored once you have submitted the form. If you disagree with any of these terms and conditions, please do not submit your information on the form.
  • You may withdraw consent you provided when submitting forms at any time by contacting ROBERT M. SIDES FAMILY MUSIC CENTER.
  • If you have previously agreed to provide your personal information for direct marketing purposes, you may change your mind at any time by contacting ROBERT M. SIDES FAMILY MUSIC CENTER or clicking on the unsubscribe links in the emails.
  • You may request details of personal information which we retain about you by contacting ROBERT M. SIDES FAMILY MUSIC CENTER.
  • If you believe that any information we are holding on you is incorrect or incomplete, you may contact us directly to remedy the information.
  • You have the right to be forgotten. If you would like us to remove all of your identifying information that is not required for legal or legitimate purposes, you may contact ROBERT M. SIDES FAMILY MUSIC CENTER.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

To contact ROBERT M. SIDES FAMILY MUSIC CENTER, please write to:
ROBERT M. SIDES FAMILY MUSIC CENTER, 201 Mulberry Street, Williamsport, PA 17701 USA Attn. Website Data Protection Officer or email us.

 

6.0 Data Controller

The data controller of this website is:
ROBERT M. SIDES FAMILY MUSIC CENTER, a United States company.

Whose registered office is located at:
201 Mulberry Street, Williamsport, PA 17701 USA

 

7.0 Questions about This Privacy Policy and Periodic Changes

If you have any questions about this Privacy Policy, or how we use your information, please email us or write to us using our Contact Us page.

ROBERT M. SIDES FAMILY MUSIC CENTER may change this privacy policy from time to time to stay current with legislation or industry developments. We will not explicitly inform our customers or website users of these changes. Instead, we recommend that you should check this page from time to time for any changes. This policy is effective starting 1/30/2020. Specific policy changes are listed in the Log below.

 

7.1 Privacy Policy Log

01/23/2020 – Version 1.0 – Initial Privacy Policy created

01/28/2020 – Registrar name added to Section 4.0 listing

02/10/2020 – Website launched